Government & Public

Government & Public Sector — Automate Civil-Service Guidance and Accessibility Compliance

Q: "What does it mean that neurosam.AI is a government-recognized AI supplier?"

"neurosam.AI passed screening by Korea's Ministry of Science and ICT (MSIT) and NIPA to be recognized as a certified AI supplier in 2026. For public buyers, this is an external signal that the company's technology and delivery capability have been independently vetted."

Q: "Can you respond immediately to the Korea Disability Discrimination Act kiosk mandate?"

"Yes. Agent-R inherently satisfies voice interaction, multilingual guidance, and visually-impaired accessibility. It is a solution precisely aligned with the mandate that applies to the existing 450,000 kiosks starting 2026-01-28."

Q: "Are you registered on the Public Procurement Service Innovation Marketplace?"

"We are pursuing additional public-procurement channels, such as the Public Procurement Service Innovation Marketplace, in phases based on PoC results. Reach out and we'll walk you through the procurement path that fits your institution."

Q: "How are civil-service data security and privacy handled?"

"Our design is built on per-institution RAG index separation, edge-side video processing first, and compliance with the Personal Information Protection Act and public-sector security guidelines. During deployment, we apply additional controls to meet each institution's security requirements."

Public-sector reception faces staffing limits and legal mandates at the same time. Agent-R is built from the ground up to deliver natural voice interaction, multilingual guidance, and accessibility for visually impaired users — satisfying the accessibility mandate by design while a single platform serves residents, foreign visitors, and people with disabilities alike.

Request a demo See other use cases

Government & Public Sector — Automate Civil-Service Guidance and Accessibility Compliance — neurosam.AI Agent-R — AI-generated concept image · deployment environment

Pain → Gain

When the Mandate Hits, Respond Instantly

Pain

The Korea Disability Discrimination Act mandates accessible kiosks from 2026-01-28, and the existing 450,000 units need urgent attention.

Gain

As virtually the only category that inherently satisfies voice, multilingual, and visually-impaired accessibility, it lets you meet the mandate immediately.

Pain

Understaffed civil-service desks leave growing gaps in after-hours, holiday, and multilingual coverage.

Gain

24/7 unattended multilingual reception closes the gaps in after-hours, holiday, and foreign-visitor service.

Pain

Complex public bidding and budget-approval procedures delay new AI adoption.

Gain

The domain persona engine deploys a new site persona within about a week, and as a government-recognized AI supplier we help you move through procurement with a vetted vendor.

Pain

Tourist information centers and cultural venues struggle to staff foreign-language reception.

Gain

Multilingual guidance comes standard in Korean, English, Chinese, Japanese, and more, fundamentally resolving staffing shortages.

Workflow

Public-Sector Reception Scenarios

Residents, foreign tourists, and visitors with disabilities are all served the same way.

Greeting Residents

As a visitor approaches, Agent-R delivers a multilingual welcome and voice-guided triage of their request.

Triage and Guidance

It pulls accurate information from the institution's RAG to guide residents to the right department, form, and procedure.

Automatic Accessibility Compliance

By inherently satisfying voice, multilingual, and visually-impaired accessibility, it meets legal mandates automatically.

Phone Reception

The AI phone assistant handles general inquiries, intake, and rescheduling, escalating only the essential cases to staff.

FAQ

Government & Public Sector Adoption FAQ

What does it mean that neurosam.AI is a government-recognized AI supplier?

neurosam.AI passed screening by Korea's Ministry of Science and ICT (MSIT) and NIPA to be recognized as a certified AI supplier in 2026. For public buyers, this is an external signal that the company's technology and delivery capability have been independently vetted.

Can you respond immediately to the Korea Disability Discrimination Act kiosk mandate?

Yes. Agent-R inherently satisfies voice interaction, multilingual guidance, and visually-impaired accessibility. It is a solution precisely aligned with the mandate that applies to the existing 450,000 kiosks starting 2026-01-28.

Are you registered on the Public Procurement Service Innovation Marketplace?

We are pursuing additional public-procurement channels, such as the Public Procurement Service Innovation Marketplace, in phases based on PoC results. Reach out and we'll walk you through the procurement path that fits your institution.

How are civil-service data security and privacy handled?

Our design is built on per-institution RAG index separation, edge-side video processing first, and compliance with the Personal Information Protection Act and public-sector security guidelines. During deployment, we apply additional controls to meet each institution's security requirements.

Meet Your Legal Obligations — Start Now

Voice, multilingual, and accessibility are built in by design. Book a demo and start your deployment in time for the mandate.

Start a consultation